Employment

About the job

Company Description Su Casa ~ Ending Domestic Violence is a nonprofit organization with over four decades of experience dedicated to empowering individuals and families to live free from domestic abuse. The organization partners with communities to prevent and end domestic violence through education, support, and advocacy. Su Casa provides comprehensive services including Outreach and Prevention programs, a 24/7 Crisis Hotline, and a short-term Emergency Shelter. It also operates a Transitional Shelter offering supportive services for up to two years, as well as a Domestic Violence Community Housing Program. Team members contribute directly to safety, healing, and long-term stability for survivors and their families.

Role Description The Database Temp is a part-time, remote position responsible for supporting the accuracy, integrity, and usability of the organization’s Donor Perfect data system. Knowledge of Fundraising, Online Fundraising and Telemarketing. A highly organized and detail-oriented individual with strengths in database management, fundraising strategy, campaign planning and implementation; a critical thinker with creative problem-solving skills. System expertise: Donor Perfect.

Qualifications

• Candidates should possess skills in Database Administration and general Databases management to maintain accurate and secure data systems.
• Candidates should possess skills in Database Design and Data Modeling to support the organization in structuring and organizing data effectively.
• Candidates should possess strong Analytical Skills to interpret data, identify trends or discrepancies, and support reporting needs.
• Strong attention to detail, organization, and ability to handle confidential and sensitive information with discretion.
• Effective communication and collaboration skills to work with program, administrative, and leadership staff.
• Prior experience in a nonprofit, social services, or human services setting is preferred but not required.
• High school diploma or equivalent required; relevant coursework or degree in information systems, data management, or a related field is a plus.

Posted 06/11/2026

About the job

Reports To: Program Director  
FLSA Status: Non-Exempt 
Compensation: $21.00/hour 
Job Type: Part-Time (25 hours a week, 5 hours per day) 
Location: Long Beach Office 

Position Summary. Under the general supervision of the Program Director, the Client Support Facilitator provides front desk reception, client support services, administrative assistance, data
management, and program support. As the first point of contact for many clients, community members, donors, professionals, and survivors of violence, this position plays a vital role in creating a welcoming, professional, and supportive environment. 

The Client Support Facilitator works collaboratively with agency staff to ensure the timely, effective, and seamless delivery of services, information, resources, support, and referrals. 

Essential Duties and Responsibilities 

• Greet clients, visitors, and community members and respond to immediate needs in a
  professional and welcoming manner.
• Operate a high-volume, multi-line telephone system.
• Assess client needs and connect individuals with appropriate staff, services, and
  resources.
• Follow agency security protocols and maintain client confidentiality.
• Provide administrative support across agency programs and departments.
• Maintain schedules, logs, correspondence, supply inventory, and office records.
• Assist with donation processing and gift card documentation.
• Support office systems and equipment maintenance.
• Ensure common office areas remain clean and organized.
• Perform other duties as assigned.

Experience 

• One year of general office experience required.
• Bilingual English/Spanish preferred.
• Nonprofit and domestic violence services experience preferred.

Core Competencies 

• Strong communication and organizational skills.
• Proficiency in Microsoft Office applications.
• Ability to multitask, prioritize, and meet deadlines.
• Professionalism, adaptability, and confidentiality. 

Physical Requirements 

• Frequent standing, walking, reaching, and computer use.
• Ability to lift and carry up to 20 pounds.

Qualifications. California State-approved 40-hour Domestic Violence Training, or ability to complete training as required. 

Work Schedule. Between 9:00 a.m. and 2:00 p.m. on Monday, through Friday. Hours can be adjusted based on need. 

Work Environment. This position is fully in-person at the Long Beach office. 

Submit your application via Indeed. https://www.indeed.com/cmp/Su-Casa-~-Ending-Domestic-Violence/jobs

Posted 07/07/2026

Designation: Full-time

Hours: 8 a.m. to 5 p.m., Monday – Friday (hours may vary according to agency needs)

Benefits: medical, dental, vision, life insurance vacation/sick/PTO Accrual

Salary level: $22 an hour

POSITION SUMMARY: Under the direction of the Transitional shelter Manager, the Case Manager participates in all programs and activities for staff and clients. The Case Manager empowers survivors by following the agency’s mission and goals. The Case Manager supports the Program Manager to ensure the success of the Shelter Program.

PRIMARY POSITION PRINCIPLES:

• Assisting with program administration, the training of staff and representation of the program internally and externally
• Ensuring that evidence-based practices are utilized through example and by providing training
• Conducting individualized needs assessments and collaborating with clients to develop permanent housing plans that address any and all barriers to obtaining and maintaining stable housing
• Providing on-going case management support to assess progress and ensure housing plan goals are met or adjusted as necessary
• Coordinate the integration of social services/ case management functions into the planning process.
• Conduct regularly review of all participants file from all the programs.
• Keeps detailed records of every case, every referral and every contact with other agencies on behalf of the clients.
• Help clients work through urgent needs. Enable clients to take responsibility for their recovery, acting as an advocate and a facilitator. Work in partnership with survivors.
• Relay all information to Shelter Manager on a weekly basis and keep detailed records of these meetings.
• Network with other agencies to stay informed about services and resources. Refer clients to another program when appropriate.
• Follow up with other agencies that have made commitments to assist clients with their needs
• Respect confidentiality at all times, in public, committee meetings, consultations, as well as during off-duty hours outside of work.
• Remain in contact with client until the client’s needs are met and the case is closed.

DUTIES AND RESPONSIBILITIES:

• Referrals and linkage to community providers for health, mental health, and substance use services
• Admit, process, and provide an orientation to new clients utilizing agency intake procedures.
• Carry a caseload of clients assigned by the Shelter Manager
• Make appropriate referrals and assist clients with their exit planning.
• Maintain appropriate documentation for all services provided.
• Answer hotline calls and give appropriate referrals.
• File child abuse reports as mandated.
• Monitor client adherence to all shelter procedures and house rules.
• Distribute clothing, personal items, and medication to clients as needed.
• Conduct case consultations in all case management meetings
• Monitor all documentation for assigned cases.
• Assist with receipt, organization, and distribution of donations.
• Responsible for ensuring the cleanliness, orderliness, safety and sanitation of the shelter through supervision of residents in their household duties.
• Represent the agency at community meetings and special events as assigned, such as councils, chambers of commerce, etc.
• Along with Su Casa staff, assist in conducting orientations to new volunteers/interns, as requested.
• Additional duties and special projects may be assigned as necessary.

MINIMUM QUALIFICATIONS:

1. Bachelor’s degree in human services or related field.
2. Certification in the 40-hour domestic violence victim services training required by the State of California or willing to obtain within first 3 months of employment.
3. Bilingual required in English/Spanish.
4. Has experience working in shelter setting
5. Good written and oral communications skills.
6. Possess basic computer knowledge and skills.
7. Vehicle required with valid CA driver’s license and auto liability insurance.
8. Has not been a client of Su Casa or any other DV Shelter nor been in a domestic violent relationship for one year.
9. Clear state and Department of Justice criminal background check.
10. Sensitive and supportive to individuals and families in crisis.
11. Able to work as a team member. Exemplary organization skills, good interpersonal skills, strong leadership qualities, and good judgment.

This job description is not intended to be all-inclusive.  Su Casa ~ Ending Domestic Violence reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

AMERICANS WITH DISABILITIES ACT COMPLIANCE INFORMATION: To comply with the Americans with Disabilities Act and other applicable laws insuring equal opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability unless an undue hardship, direct threat to health and safety or other job related consideration exists. 

Submit your application via Indeed. https://www.indeed.com/cmp/Su-Casa-~-Ending-Domestic-Violence/jobs

Posted 04/28/2026

Job Summary

We are seeking compassionate and dependable individuals to serve as Emergency Shelter Back-up/Relief staff. This role provides critical support in a residential or community-based setting, ensuring the safety, well-being, and comfort of residents during scheduled or unforeseen staffing shortages. The position offers an opportunity to make a meaningful difference in the lives of individuals who are survivors of Domestic Violence

PRIMARY DUTIES AND RESPONSIBILITIES

Hotline Crisis Line:

• Answer the crisis line in a compassionate and professional manner
• Provide over-the-phone crisis intervention and counseling, safety planning, intakes for emergency shelter, and appropriate referrals to community resources.
• Assist with safety planning and brainstorming available options
• Accurately obtain and record survivor demographic information for use in identifying the service and geographic needs of callers.
• Stay abreast of community resources and coordinated community responses.

Shelter Participant Supportive Services:

• Provides, as needed, crisis counseling
• Assist with entries and exits of shelter participants
• Assist with participant exits, room cleaning, and set up.
• Performs additional duties and special projects as assigned.
• Ensure adherence to HIPPA requirements, privacy laws, and contract compliance specific to domestic violence victims.

Shelter Maintenance

• Assures health and safety standards are maintained according to all public health orders.
• Assist with organization of the storages and donations.
• Follows and implements security, safety, and health procedures, including all public health emergency guidelines, and agency/department policies and procedures.

This position is ideal for caring professionals committed to providing high-quality support in challenging environments. Candidates should demonstrate adaptability, empathy, and a strong sense of responsibility to ensure the safety and dignity of all residents served.

Pay: $21.00 per hour

Work Location: In person

Submit your application via Indeed. https://www.indeed.com/cmp/Su-Casa-~-Ending-Domestic-Violence/jobs

Posted 07/07/2026